Frequently Asked Questions
Everything you need to know about the exceptional Tea Forté experience.
What makes Tea Forté pyramids unique?
Our signature pyramid infusers are handcrafted using food-safe, recyclable PET mesh and are designed to allow full leaves to unfurl, providing a rich and aromatic brew.
How should I store my tea to maintain freshness?
To preserve the delicate oils and aromas, store your tea in a cool, dry, and dark place away from strong odors, ideally in our airtight tins or canisters.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on the destination and weight of your order.
Are your tea blends organic and kosher?
Many of our blends are USDA Organic and Kosher certified. Please check the specific product page or packaging for individual certification symbols.
What is your return policy for food products?
Due to the nature of our food products, we cannot accept returns on tea. However, if your order is damaged or incorrect, please contact our guest service team within 14 days for a replacement.
How do I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.